Heritage Manor Health & Rehab — Skilled Nursing Facility Profile (CCN #195323)

Bossier City, Louisiana · CCN 195323 · Phone: 3187467466 · 64 beds · Ownership: For Profit - Limited Liability Company

Heritage Manor Health & Rehab is a Medicare-certified skilled nursing facility (CCN 195323) in Bossier City, Louisiana. It holds a CMS overall Five-Star rating of 1 of 5 stars on CMS Care Compare. FileFlo scores its CMS survey-readiness at 18/100 (High Risk).

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Compliance Indicator: 18/100 — High Risk

About Heritage Manor Health & Rehab

Heritage Manor Health & Rehab is a Medicare- and Medicaid-certified skilled nursing facility in Bossier City, Louisiana, operating under CMS Certification Number (CCN) 195323. 64-bed facility. For Profit - Limited Liability Company. Independent (not part of a multi-facility chain). The facility is required to comply with the Requirements for Long-Term Care Facilities at 42 CFR Part 483.

Heritage Manor Health & Rehab has held its Medicare/Medicaid certification for approximately 31 years (certification date on file: 1995-03-01). Long-tenured facilities (15+ years) often have established F-tag remediation playbooks and a deeper standard-survey trail; newly-certified facilities (under 3 years) are subject to a different initial survey cadence under 42 CFR 488.308.

Local market context (Bossier County): Heritage Manor Health & Rehab operates in Bossier County alongside 4 other Medicare-certified SNFs in our Louisiana cohort sample. Multi-facility counties create direct cohort comparison pressure — hospital discharge planners typically run side-by-side Care Compare lookups before placement decisions.

CMS Five-Star Quality Ratings

CMS publishes Five-Star ratings for nursing homes monthly, drawn from the most recent three years of standard surveys, complaint surveys, and Minimum Data Set (MDS) submissions.

Long-Stay vs Short-Stay Quality Measures

Long-Stay Quality Measure rating: ★★★☆☆ (3 of 5). Long-stay measures cover residents in the facility 100+ days and include indicators like residents experiencing one or more falls with major injury, residents whose ability to move independently worsened, and residents with a urinary tract infection.

Short-Stay Quality Measure rating: ★☆☆☆☆ (1 of 5). Short-stay measures cover post-acute residents discharged within 100 days and include rehospitalization within 30 days, successful return to community, and improvement in function.

Differentiating long-stay from short-stay QMs matters for placement decisions — a facility with strong short-stay QMs may still underperform on long-stay metrics, and vice versa.

Compliance Red Flags

Special Focus Facility status: Heritage Manor Health & Rehab appears on the CMS Special Focus Facility list (status: SFF Candidate). SFF designation is reserved for facilities with a persistent pattern of substandard quality of care — typically high deficiency counts across consecutive surveys. CMS conducts a standard survey approximately every six months on SFF facilities (vs. up to fifteen months for non-SFF) and tracks two consecutive improved surveys as the exit criterion. Facilities that fail to improve over 18-24 months on the SFF list face termination of their Medicare provider agreement under 42 CFR 488.456.

Survey History and Deficiencies

Recent health deficiencies cited at last standard survey: 38. National average for facilities of this size is approximately 8 deficiencies per cycle. In its most recent reporting cycle, Heritage Manor Health & Rehab received 1 CMS fine totaling $73,487. Last documented standard health survey: 2025-08-07. CMS conducts standard surveys at most every 15 months for SNFs, with substandard-quality findings triggering more frequent revisits.

Infection Control and Deficiency Weighting

CMS health survey weighted score: 360.5. The weighted score multiplies deficiency severity (A-L) by scope (isolated, pattern, widespread); higher weighted scores translate directly into the Health Inspection star rating tier breakpoints CMS publishes monthly.

CMS Enforcement Actions

Total enforcement penalties assessed in the most recent reporting window: $1. This figure aggregates Civil Money Penalties (CMPs), DPNA-equivalent revenue impacts, and other monetary remedies under 42 CFR Part 488 Subpart F.

Staffing Detail

At today's staffing levels, Heritage Manor Health & Rehab would not meet the cadre-specific minimums scheduled to take effect on the May 2027 timeline under 89 FR 40876: RN HPRD is 0.251 vs the 0.55 floor, a 0.30-hour gap and nurse-aide HPRD is 1.753 vs the 2.45 floor, a 0.70-hour gap. Closing this gap typically requires either net new hires at the specific cadre, shifted scheduling that reallocates existing FTEs to direct-care hours, or a hardship exemption application under 42 CFR 483.35.

Total nurse staffing: 3.185 hours per resident day (HPRD), which is 0.29 hours below the 3.48 total HPRD floor scheduled to take effect for non-rural facilities by May 2027 (89 FR 40876, May 2024); facilities projected to remain below the floor at the effective date must either close the gap, qualify for a hardship exemption, or face citation under 42 CFR 483.35.

Staffing mix: RN 0.251 HPRD, LPN 1.182 HPRD, CNA 1.753 HPRD. The same CMS final rule also phases in cadre-specific minimums of 0.55 RN HPRD and 2.45 nurse aide HPRD on the 2027 timeline; RN-specific shortfalls have historically been the most common single-facility staffing deficiency at standard surveys.

Weekend RN staffing: 0.229 HPRD. Weekend RN coverage is a separately reported CMS measure; facilities with low weekend RN HPRD frequently see resident-acuity-driven adverse events spike on the weekend shift.

Total nurse staff turnover: 59.1% annualized — high (typical of facilities with chronic staffing pressure).

Administrator turnover events in the most recent reporting window: 2. Multiple administrator changes in a 12-month window is associated with substantial leadership-discontinuity risk during the next standard survey.

Chain Context and Facility Type

Heritage Manor Health & Rehab is independently operated (not part of a multi-facility chain). Independent SNFs typically rely on internal compliance staff or contracted consultants rather than corporate-level survey-prep teams; this affects both how quickly Plans of Correction are produced and how F-tag remediation is documented across multiple shifts.

Provider type designation: Medicare And Medicaid.

The facility is classified by CMS as urban (within a metropolitan statistical area). Urban SNFs typically face higher acuity post-acute admissions, more competitive labor markets, and stricter local-jurisdiction infection control requirements layered on top of federal CoPs.

How Heritage Manor Health & Rehab Compares to Peers in Louisiana

Peer comparisons use a same-state cohort of 200 Medicare-certified SNFs, pulled live from CMS Provider Data. The cohort excludes terminated and surrendered certifications.

FileFlo Compliance Indicator

FileFlo's compliance indicator for Heritage Manor Health & Rehab is 18/100 (High Risk). The score is derived from publicly published health-deficiency counts, weighted survey scores, infection-control citations, fines, and staffing hours per resident day. It is not a CMS rating. The full survey-readiness audit (covering F-tags from the most recently cited deficiencies, infection control, staffing minimums, MDS accuracy) is at /tools/cms-survey-readiness-score.

Why This Page Exists

FileFlo publishes a profile for every Medicare-certified nursing home so administrators, DONs, and family members can find the same publicly-published quality data without bouncing between Care Compare, the SFF list, and the CMS Provider Data Catalog. Field-level CFR citations are linked throughout. Dispute this record if any field is incorrect — we resync with CMS monthly and process correction requests within five business days.

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Frequently asked questions about Heritage Manor Health & Rehab

What is Heritage Manor Health & Rehab's CMS overall Five-Star rating?

Heritage Manor Health & Rehab (CCN 195323) holds a CMS overall Five-Star rating of 1 of 5 stars on CMS Care Compare. CMS updates these ratings quarterly from the facility's submitted assessment and claims data.

Is Heritage Manor Health & Rehab Medicare-certified, and where is it located?

Heritage Manor Health & Rehab is a Medicare-certified skilled nursing facility (CMS Certification Number 195323) in Bossier City, Louisiana.

How survey-ready is Heritage Manor Health & Rehab?

FileFlo scores Heritage Manor Health & Rehab's CMS survey-readiness at 18/100 (High Risk). This is a FileFlo indicator built from CMS-published data, not an official CMS rating.

Which CMS Conditions of Participation must Heritage Manor Health & Rehab meet?

As a Medicare-certified skilled nursing facility, Heritage Manor Health & Rehab is surveyed against the Conditions of Participation in 42 CFR Part 483 — covering patient/resident rights, assessment and care planning, quality (QAPI), infection control, and aide services. Each CoP section is linked on this page.

How can Heritage Manor Health & Rehab prepare for its next CMS survey?

Run FileFlo's free CMS survey-readiness audit for Heritage Manor Health & Rehab — it grades the skilled nursing facility against every Condition of Participation in 42 CFR Part 483 in about three minutes, names each gap's F-Tag, and requires no signup.

Conditions of Participation Heritage Manor Health & Rehab is surveyed against

The 42 CFR Part 483 CoP sections a CMS survey actually checks, in plain English:

Compliance terms: F-Tag · Joint Commission. See the Skilled Nursing Facility directory and the Healthcare compliance guide →

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Data sourced from CMS Care Compare (publish 2026-04-01). Information may not reflect the facility's current status. Resync occurs monthly. Dispute this record · Claim this profile

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