Ballad Health Homecare — Home Health Agency Profile (CCN #447240)

Johnson City, Tennessee · CCN 447240 · Phone: 4234316146 · Ownership: Non-Profit

Ballad Health Homecare is a Medicare-certified home health agency (CCN 447240) in Johnson City, Tennessee. It holds a CMS Quality of Patient Care star rating of 4 of 5 stars on CMS Care Compare. FileFlo scores its CMS survey-readiness at 78/100 (Minor Gaps).

Compliance Indicator: 78/100 — Minor Gaps

About Ballad Health Homecare

Ballad Health Homecare is a Medicare-certified home health agency in Johnson City, Tennessee, operating under CMS Certification Number (CCN) 447240. Non-Profit. The agency is required to comply with the Conditions of Participation at 42 CFR Part 484, the federal regulation that governs all Medicare- and Medicaid-participating home health agencies.

Ballad Health Homecare has held its Medicare certification for approximately 42 years as of the most recent CMS publish (certification date on file: 1983-12-07). Newly-certified agencies (under 3 years) face a higher administrative-survey rate during their initial recertification window; long-tenured agencies (over 10 years) typically have more stable Five-Star trajectories but face heightened scrutiny on any ownership-change or chain-acquisition event.

Services Offered

Ballad Health Homecare offers: Skilled Nursing, Physical Therapy, Occupational Therapy, Speech-Language Pathology, Medical Social Services, Home Health Aide. CMS requires home health agencies to disclose which of the six covered service categories they provide; agencies that do not provide skilled nursing or therapy services in-house typically arrange them through contracted providers.

CMS Quality Ratings

Quality of Patient Care: ★★★★ (4.0 of 5). No CAHPS patient experience survey data published yet. CMS updates these ratings quarterly using OASIS assessment data and Medicare claims. A change of one star typically requires sustained improvement across 6-12 months of submitted assessments.

CMS Process and Outcome Measures

Ballad Health Homecare's strongest result against the Tennessee cohort is Improvement in Dyspnea (Shortness of Breath) (94% vs 93.0% state median, 1.0 points above); the largest gap is Improvement in Management of Oral Medications (88% vs 91.0%, 3.0 points below the state median). These two signal the surveyor's likely focus areas at the next recertification visit.

OASIS-derived process and outcome measures are the substantive signal CMS surveyors and Patient-Driven Groupings Model (PDGM) reviewers reference when assessing an agency's clinical effectiveness. CMS publishes 11 home-health measures quarterly; Ballad Health Homecare has the following on file:

• Timely Initiation of Care: 99%. This measure tracks percent of episodes where the start-of-care visit occurred within 48 hours of physician referral or hospital discharge. That puts Ballad Health Homecare in line with the Tennessee median (99.0%).
• Improvement in Ambulation/Locomotion: 91%. This measure tracks percent of patients whose ability to walk or move around improved measurably during the care episode. The Tennessee cohort median is 92.0%, so Ballad Health Homecare ranks in line with.
• Improvement in Bed Transferring: 91%. This measure tracks percent of patients who got better at moving between bed and chair safely. Across same-state peers (median 92.0%), this rate is in line with.
• Improvement in Bathing: 92%. This measure tracks percent of patients whose bathing self-care ability improved. Compared with the 92.5% state median, Ballad Health Homecare sits in line with.
• Improvement in Management of Oral Medications: 88%. This measure tracks percent of patients who got better at taking their medications correctly. That puts Ballad Health Homecare modestly below the Tennessee median (91.0%).
• Improvement in Dyspnea (Shortness of Breath): 94%. This measure tracks percent of patients whose shortness of breath improved during care. The Tennessee cohort median is 93.0%, so Ballad Health Homecare ranks in line with.

Measures derive from patient-level OASIS-E submissions and are risk-adjusted for case mix. Cohort comparisons in this list use a sample of 129 same-state Medicare-certified peers pulled live from CMS Provider Data. Year-over-year movement of more than 5 percentage points on any measure usually triggers a closer look during the next recertification survey, particularly when paired with a complaint-survey trigger.

FileFlo Compliance Indicator

FileFlo's process-measure-derived compliance score for Ballad Health Homecare is 78/100 (Minor Gaps). This is not a CMS rating — it's our own indicator built from publicly published process measures (timely initiation of care, medication reconciliation, falls risk assessment) that surveyors reference during the standard 36-month recertification window. The full survey-readiness audit (24 Conditions of Participation, ~3 minutes, no signup) is at /tools/cms-survey-readiness-score.

Recent Survey Deficiencies

CMS Provider Data does not record open standard-survey deficiencies for Ballad Health Homecare as of the most recent publish. This does not mean the agency has never had a deficiency cited — only that none remain open in the federal data window. Complaint-survey deficiencies and Plans of Correction are reported separately by state health departments and may not appear in this federal extract.

Survey Cycle and Recertification

HHAs are surveyed by state health departments on behalf of CMS at least every 36 months. Last survey date for Ballad Health Homecare is not currently published in CMS Provider Data. Between standard surveys, complaint surveys can be triggered by patient or family complaints filed with the state — these are unannounced and do not count toward the 36-month cycle.

Why This Page Exists

FileFlo publishes a profile for every Medicare-certified home health agency to make survey-readiness checks accessible without requiring agency staff to log into multiple CMS portals. The compliance indicator and audit are derived from CMS's own published data; the underlying CFR citations are linked throughout. Dispute this record if any field is incorrect — we resync with CMS weekly and process correction requests within five business days.

How Are You Using This Page?

This page serves four common audiences. Pick the path that matches your reason for visiting.

📋 I run this agency (administrator, owner, compliance lead)

Run a free CMS Survey-Readiness Audit for Ballad Health Homecare. The audit walks every CoP at 42 CFR Part 484 in about three minutes. No signup, no payment. Start the audit for Ballad Health Homecare →

🤝 I help facilities prep for surveys (consultant)

White-label CMS audit prep + 25% recurring commission per client referral. Consultants serving 5+ home health agencies typically earn $340-$680 per client per year. See Healthcare Consultant Partner Program →

🩺 I place patients post-discharge (hospital discharge planner, care coordinator)

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Frequently asked questions about Ballad Health Homecare

What is Ballad Health Homecare's CMS Quality of Patient Care star rating?

Ballad Health Homecare (CCN 447240) holds a CMS Quality of Patient Care star rating of 4 of 5 stars on CMS Care Compare. CMS updates these ratings quarterly from the facility's submitted assessment and claims data.

Is Ballad Health Homecare Medicare-certified, and where is it located?

Ballad Health Homecare is a Medicare-certified home health agency (CMS Certification Number 447240) in Johnson City, Tennessee.

How survey-ready is Ballad Health Homecare?

FileFlo scores Ballad Health Homecare's CMS survey-readiness at 78/100 (Minor Gaps). This is a FileFlo indicator built from CMS-published data, not an official CMS rating. No open standard-survey deficiencies are recorded for Ballad Health Homecare in the current CMS data window.

Which CMS Conditions of Participation must Ballad Health Homecare meet?

As a Medicare-certified home health agency, Ballad Health Homecare is surveyed against the Conditions of Participation in 42 CFR Part 484 — covering patient/resident rights, assessment and care planning, quality (QAPI), infection control, and aide services. Each CoP section is linked on this page.

How can Ballad Health Homecare prepare for its next CMS survey?

Run FileFlo's free CMS survey-readiness audit for Ballad Health Homecare — it grades the home health agency against every Condition of Participation in 42 CFR Part 484 in about three minutes, names each gap's F-Tag, and requires no signup.

Conditions of Participation Ballad Health Homecare is surveyed against

The 42 CFR Part 484 CoP sections a CMS survey actually checks, in plain English:

• 42 CFR 484.50 — Patient rights
• 42 CFR 484.55 — Comprehensive assessment of patients
• 42 CFR 484.60 — Care planning & coordination of services
• 42 CFR 484.65 — Quality assessment & performance improvement (QAPI)
• 42 CFR 484.70 — Infection prevention & control
• 42 CFR 484.80 — Home health aide services

Compliance terms: F-Tag · Joint Commission. See the Home Health Agency directory and the Healthcare compliance guide →

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Data sourced from CMS Home Health Care Compare (publish date 2026-03-05). Information may not reflect the agency's current status. Resync occurs weekly. Dispute this record · Claim this profile