Heartland Health Care Center - Greenville East — Skilled Nursing Facility Profile (CCN #425106)

Greenville, South Carolina · CCN 425106 · Phone: 8642462721 · 132 beds · Ownership: For Profit - Corporation

Heartland Health Care Center - Greenville East is a Medicare-certified skilled nursing facility (CCN 425106) in Greenville, South Carolina. It holds a CMS overall Five-Star rating of 2 of 5 stars on CMS Care Compare. FileFlo scores its CMS survey-readiness at 42/100 (High Risk).

Free CMS Survey-Readiness Audit · 3 minutes · No signup

Run a CFR-cited survey readiness audit on Heartland Health Care Center - Greenville East

Walks every Condition of Participation at 42 CFR Part 484/483/418. Pulls the CCN's data from CMS Compare. Every gap names its CFR section + F-Tag.

Run free audit →

24-page PDF · F-Tag-by-Tag prep · Plan of Correction template · Joint Commission tracer prep · Unsubscribe anytime

Compliance Indicator: 42/100 — High Risk

About Heartland Health Care Center - Greenville East

Heartland Health Care Center - Greenville East is a Medicare- and Medicaid-certified skilled nursing facility in Greenville, South Carolina, operating under CMS Certification Number (CCN) 425106. 132-bed facility. For Profit - Corporation. Part of the Pacs Group chain. The facility is required to comply with the Requirements for Long-Term Care Facilities at 42 CFR Part 483.

Heartland Health Care Center - Greenville East has held its Medicare/Medicaid certification for approximately 49 years (certification date on file: 1976-09-01). Long-tenured facilities (15+ years) often have established F-tag remediation playbooks and a deeper standard-survey trail; newly-certified facilities (under 3 years) are subject to a different initial survey cadence under 42 CFR 488.308.

Local market context (Greenville County): Heartland Health Care Center - Greenville East operates in Greenville County alongside 18 other Medicare-certified SNFs in our South Carolina cohort sample. Multi-facility counties create direct cohort comparison pressure — hospital discharge planners typically run side-by-side Care Compare lookups before placement decisions.

CMS Five-Star Quality Ratings

CMS publishes Five-Star ratings for nursing homes monthly, drawn from the most recent three years of standard surveys, complaint surveys, and Minimum Data Set (MDS) submissions.

Long-Stay vs Short-Stay Quality Measures

Long-Stay Quality Measure rating: ★★★★★ (5 of 5). Long-stay measures cover residents in the facility 100+ days and include indicators like residents experiencing one or more falls with major injury, residents whose ability to move independently worsened, and residents with a urinary tract infection.

Short-Stay Quality Measure rating: ★★★★★ (5 of 5). Short-stay measures cover post-acute residents discharged within 100 days and include rehospitalization within 30 days, successful return to community, and improvement in function.

Differentiating long-stay from short-stay QMs matters for placement decisions — a facility with strong short-stay QMs may still underperform on long-stay metrics, and vice versa.

Compliance Red Flags

Special Focus Facility status: Heartland Health Care Center - Greenville East appears on the CMS Special Focus Facility list (status: SFF Candidate). SFF designation is reserved for facilities with a persistent pattern of substandard quality of care — typically high deficiency counts across consecutive surveys. CMS conducts a standard survey approximately every six months on SFF facilities (vs. up to fifteen months for non-SFF) and tracks two consecutive improved surveys as the exit criterion. Facilities that fail to improve over 18-24 months on the SFF list face termination of their Medicare provider agreement under 42 CFR 488.456.

Survey History and Deficiencies

Recent health deficiencies cited at last standard survey: 3. National average for facilities of this size is approximately 8 deficiencies per cycle. In its most recent reporting cycle, Heartland Health Care Center - Greenville East received 1 CMS fine totaling $38,389. Last documented standard health survey: 2025-04-11. CMS conducts standard surveys at most every 15 months for SNFs, with substandard-quality findings triggering more frequent revisits.

Infection Control and Deficiency Weighting

Heartland Health Care Center - Greenville East has no infection-control citations (F-tag 880 family) in the most recent CMS survey window. The infection-control regulation at 42 CFR 483.80 requires a written infection prevention and control program (IPCP) and an antibiotic stewardship program; absence of recent citations does not imply absence of IPCP findings on earlier surveys.

CMS health survey weighted score: 239. The weighted score multiplies deficiency severity (A-L) by scope (isolated, pattern, widespread); higher weighted scores translate directly into the Health Inspection star rating tier breakpoints CMS publishes monthly.

CMS Enforcement Actions

Total enforcement penalties assessed in the most recent reporting window: $1. This figure aggregates Civil Money Penalties (CMPs), DPNA-equivalent revenue impacts, and other monetary remedies under 42 CFR Part 488 Subpart F.

Staffing Detail

At today's staffing levels, Heartland Health Care Center - Greenville East would not meet the cadre-specific minimums scheduled to take effect on the May 2027 timeline under 89 FR 40876: nurse-aide HPRD is 1.812 vs the 2.45 floor, a 0.64-hour gap. Closing this gap typically requires either net new hires at the specific cadre, shifted scheduling that reallocates existing FTEs to direct-care hours, or a hardship exemption application under 42 CFR 483.35.

Total nurse staffing: 3.262 hours per resident day (HPRD), which is 0.22 hours below the 3.48 total HPRD floor scheduled to take effect for non-rural facilities by May 2027 (89 FR 40876, May 2024); facilities projected to remain below the floor at the effective date must either close the gap, qualify for a hardship exemption, or face citation under 42 CFR 483.35.

Staffing mix: RN 0.552 HPRD, LPN 0.898 HPRD, CNA 1.812 HPRD. The same CMS final rule also phases in cadre-specific minimums of 0.55 RN HPRD and 2.45 nurse aide HPRD on the 2027 timeline; RN-specific shortfalls have historically been the most common single-facility staffing deficiency at standard surveys.

Weekend RN staffing: 0.306 HPRD. Weekend RN coverage is a separately reported CMS measure; facilities with low weekend RN HPRD frequently see resident-acuity-driven adverse events spike on the weekend shift.

Total nurse staff turnover: 50.9% annualized — high (typical of facilities with chronic staffing pressure).

RN-specific turnover: 36.4% annualized. RN turnover above 50% is the single strongest correlate with QM rating decline in CMS's own internal analyses.

Administrator turnover events in the most recent reporting window: 1. Multiple administrator changes in a 12-month window is associated with substantial leadership-discontinuity risk during the next standard survey.

Chain Context and Facility Type

Heartland Health Care Center - Greenville East is operated as part of Pacs Group, a chain operating 267 Medicare-certified facilities (CMS chain identifier 690). Chain-operated facilities tend to share corporate compliance staff, standard operating procedures, and survey-prep resources — but also share enforcement exposure when CMS designates a chain-wide issue under the system-wide quality assurance framework.

Provider type designation: Medicare And Medicaid.

The facility is classified by CMS as urban (within a metropolitan statistical area). Urban SNFs typically face higher acuity post-acute admissions, more competitive labor markets, and stricter local-jurisdiction infection control requirements layered on top of federal CoPs.

How Heartland Health Care Center - Greenville East Compares to Peers in South Carolina

Peer comparisons use a same-state cohort of 187 Medicare-certified SNFs, pulled live from CMS Provider Data. The cohort excludes terminated and surrendered certifications.

FileFlo Compliance Indicator

FileFlo's compliance indicator for Heartland Health Care Center - Greenville East is 42/100 (High Risk). The score is derived from publicly published health-deficiency counts, weighted survey scores, infection-control citations, fines, and staffing hours per resident day. It is not a CMS rating. The full survey-readiness audit (covering F-tags from the most recently cited deficiencies, infection control, staffing minimums, MDS accuracy) is at /tools/cms-survey-readiness-score.

Why This Page Exists

FileFlo publishes a profile for every Medicare-certified nursing home so administrators, DONs, and family members can find the same publicly-published quality data without bouncing between Care Compare, the SFF list, and the CMS Provider Data Catalog. Field-level CFR citations are linked throughout. Dispute this record if any field is incorrect — we resync with CMS monthly and process correction requests within five business days.

Be the first to share your experience with Heartland Health Care Center - Greenville East

Reviews from residents, family members, and facility staff help others making care decisions. All reviews are verified and PII-scrubbed before publishing.

Share your experience →

How Are You Using This Page?

This page serves four common audiences. Pick the path that matches your reason for visiting.

📋 I run this facility (administrator, DON, compliance lead)

Run a free CMS Survey-Readiness Audit for Heartland Health Care Center - Greenville East. The audit walks F-tag preparedness across 42 CFR Part 483 in about three minutes. No signup, no payment. Start the audit for Heartland Health Care Center - Greenville East →

🤝 I help SNFs prep for surveys (consultant)

White-label F-Tag preparation tools + 25% recurring commission per client referral. Skilled nursing consultants typically serve 8-30 facilities; FileFlo replaces the spreadsheet handoffs you used to do post-engagement. See SNF Consultant Partner Program →

🩺 I place patients post-discharge (hospital discharge planner)

Filtering high-quality SNF post-acute providers? FileFlo's free Provider Network gives verified facility quality data, F-Tag history, 5-star ratings, and Special Focus status to vet placements. Get free Provider Network access →

💼 I'm evaluating SNFs for acquisition (M&A, diligence buyer)

Pre-acquisition compliance diligence across multiple facilities? Get a free batch compliance report (up to 5 CCNs at once) with F-Tag history, deficiency trends, Special Focus status, and CMP exposure. Request batch report →

Frequently asked questions about Heartland Health Care Center - Greenville East

What is Heartland Health Care Center - Greenville East's CMS overall Five-Star rating?

Heartland Health Care Center - Greenville East (CCN 425106) holds a CMS overall Five-Star rating of 2 of 5 stars on CMS Care Compare. CMS updates these ratings quarterly from the facility's submitted assessment and claims data.

Is Heartland Health Care Center - Greenville East Medicare-certified, and where is it located?

Heartland Health Care Center - Greenville East is a Medicare-certified skilled nursing facility (CMS Certification Number 425106) in Greenville, South Carolina.

How survey-ready is Heartland Health Care Center - Greenville East?

FileFlo scores Heartland Health Care Center - Greenville East's CMS survey-readiness at 42/100 (High Risk). This is a FileFlo indicator built from CMS-published data, not an official CMS rating.

Which CMS Conditions of Participation must Heartland Health Care Center - Greenville East meet?

As a Medicare-certified skilled nursing facility, Heartland Health Care Center - Greenville East is surveyed against the Conditions of Participation in 42 CFR Part 483 — covering patient/resident rights, assessment and care planning, quality (QAPI), infection control, and aide services. Each CoP section is linked on this page.

How can Heartland Health Care Center - Greenville East prepare for its next CMS survey?

Run FileFlo's free CMS survey-readiness audit for Heartland Health Care Center - Greenville East — it grades the skilled nursing facility against every Condition of Participation in 42 CFR Part 483 in about three minutes, names each gap's F-Tag, and requires no signup.

Conditions of Participation Heartland Health Care Center - Greenville East is surveyed against

The 42 CFR Part 483 CoP sections a CMS survey actually checks, in plain English:

Compliance terms: F-Tag · Joint Commission. See the Skilled Nursing Facility directory and the Healthcare compliance guide →

← Browse All Nursing Homes · South Carolina Nursing Homes · Healthcare Compliance Guide · F-Tag Response Playbook · CMS CoPs Guide

Compare the best SNF compliance software →

Data sourced from CMS Care Compare (publish 2026-04-01). Information may not reflect the facility's current status. Resync occurs monthly. Dispute this record · Claim this profile

Run free audit on CCN 425106 →