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Compliance Reference

49 CFR § 395.34

ELD malfunctions and data diagnostic events

Effective: Last amended: Last reviewed:

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What does 49 CFR § 395.34 require?

49 CFR 395.34 specifies what happens when an ELD malfunctions. Driver duties: note the malfunction, reconstruct paper logs for the current day + prior 7 days (i.e., the 8 days roadside inspectors will request), notify the carrier within 24 hours, continue using paper logs until repair. Carrier duties: repair or replace within 8 days, supply paper logs (typically 8 days' worth in every CMV per 49 CFR 395.22), don't penalize the driver. Malfunction events fall into two categories: hardware/software ELD malfunctions (must trigger paper-log substitution) and data diagnostic events (warnings about data anomalies that don't necessarily require paper logs).

Regulation text (summary)

If an ELD malfunctions, the driver must: (1) note the malfunction on the record of duty status; (2) reconstruct the record of duty status for the current 24-hour period and the previous 7 consecutive days using paper logs; (3) provide written notice of the malfunction to the motor carrier within 24 hours; and (4) continue to manually prepare paper logs until the ELD is serviced and brought back into compliance. The motor carrier must: (1) correct the malfunction within 8 days of discovery (or notification by the driver) or replace the device; (2) require the driver to maintain a paper log during the malfunction period; (3) not penalize the driver for the malfunction.

Read full regulation at eCFR.gov

Who must comply with 49 CFR § 395.34?

Every CMV driver and motor carrier subject to ELD requirements under 49 CFR 395.8.

What happens if you violate 49 CFR § 395.34?

Civil monetary penalties set by 49 CFR 386 Appendix B: up to $1,584 per day, capped at $15,846, for recordkeeping violations, or up to $19,246 for non-recordkeeping violations. Common citations: ELD malfunction not transitioned to paper logs, paper logs not prepared for the required 8 days, carrier failure to repair within 8 days, driver failure to notify carrier within 24 hours. CSA HOS Compliance BASIC affected.

5,404

Roadside citations

1%

Put driver out of service

Hours-of-Service Compliance

CSA BASIC

  • 39534A1ELDDFNHOS (ELD) - Driver failed to note the malfunction of the ELD and provide written notice of the malfunction to the motor carrier within 24 hours3,669
  • 39534CHOS (ELD) - Driver failing to follow the Motor Carrier's and ELD provider's recommendations in resolving the data inconsistency displayed on the ELD.948
  • 39534A1Failing to note malfunction that requires use of paper log787

Penalty: Up to $19,246 for a non-recordkeeping violation, or $4,812 where committed by the driver. Related recordkeeping failures are charged at up to $1,584 per day, capped at $15,846. 49 CFR 386, Appendix B

Source: FMCSA SMS Input - Violation (Rolling 24-month SMS window). Retrieved 2026-08-11.

How to comply (implementation checklist)

  1. 1Supply 8 days of blank paper logs in every CMV (per 49 CFR 395.22).
  2. 2Train drivers on the malfunction protocol: note, paper-log, notify within 24 hours.
  3. 3Establish a 24-hour-driver-to-carrier-notification process.
  4. 4Track ELD malfunction tickets with the vendor: verify 8-day repair turnaround.
  5. 5Document each malfunction event and the corrective action.
  6. 6Audit malfunction patterns across the fleet: frequent malfunctions on a specific ELD model may require vendor escalation or replacement.
  7. 7Train drivers to distinguish malfunction (paper log required) from diagnostic event (informational).

Common misinterpretations

  • Misinterpretation: 'A malfunctioning ELD means no records for that period.' Reality: 49 CFR 395.34 requires the driver to PAPER LOG the current day + prior 7 days when the ELD malfunctions. No records is a violation.
  • Misinterpretation: 'The malfunction is the ELD vendor's problem.' Reality: The carrier is responsible for repair within 8 days. The vendor may perform the repair, but the carrier's obligation to the driver and the regulation doesn't transfer.
  • Misinterpretation: 'Data diagnostic events mean malfunction.' Reality: Data diagnostic events (e.g., missing data warnings, anomalies) are different from malfunctions. Diagnostic events are informational and may not require paper-log substitution unless they affect record accuracy. True malfunctions (display failure, GPS failure, data recording failure) do require paper logs.

How FileFlo handles 49 CFR § 395.34

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Frequently asked questions

What must a driver do when an ELD malfunctions?

(1) Note the malfunction on the record. (2) Reconstruct paper logs for the current 24-hour period and prior 7 consecutive days. (3) Notify the carrier within 24 hours. (4) Continue using paper logs until the ELD is repaired.

How long does the carrier have to repair the ELD?

8 days from discovery or driver notification per 49 CFR 395.34(b)(2). After 8 days, if the malfunction persists, the carrier must replace the device.

Where does the driver get the paper logs?

Carriers must supply 8 days of blank paper logs in every CMV per 49 CFR 395.22(b)(2). The driver uses these forms when the ELD malfunctions.

What's the difference between a malfunction and a data diagnostic event?

A MALFUNCTION is a hardware or software failure preventing accurate record-keeping: requires paper-log substitution. A DATA DIAGNOSTIC EVENT is an informational warning (missing data, anomaly) that may not affect record accuracy, typically does NOT require paper-log substitution unless the data integrity is compromised.

Can the driver be penalized for the malfunction?

No. 49 CFR 395.34 prohibits the carrier from penalizing the driver for an ELD malfunction. The malfunction is the equipment's failure, not the driver's.

What happens at a roadside inspection during a malfunction?

The driver presents paper logs covering the current day + prior 7 days. The inspector can verify the malfunction on the ELD display. If paper logs are complete and the malfunction is documented, the driver can continue. Missing paper logs during a malfunction is a violation.

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Author

Chad Griffith

Founder + CEO, FileFlo · 8 years FMCSA / DOT compliance experience

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Sources + reviewer

Primary source: eCFR.gov: 49 CFR § 395.34

Reviewed by Chad Griffith (Founder + CEO, FileFlo) on

Disclaimer: This page summarizes a federal regulation in plain English. FileFlo is not a law firm; this is not legal advice. The regulation text and primary sources at eCFR.gov are authoritative. Consult qualified counsel for advice specific to your operation.